Emergency Guide

Emergency Guide

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Click on a category to expand or collapse information:

  • Emergency Contacts

    • Please see left sidebar for emergency contact information.

  • My Building/Residence Hall Emergency Info

    • Please download PDF to print and use this worksheet.

      The printed material will provide you with a place to list emergency info about your building or residence hall, such as fire extinguisher and first aid kit locations.

  • Explosions

      • Notify University Police at 911
      • Take cover under sturdy furniture or evacuate the building if directed to do so by authorized emergency personnel
      • Do not pull fire alarms
      • Do not use cell phones or any electrical devices that could spark further explosions
      • Signal for help by shouting or hanging an article of clothing from a window, but do not linger by windows
      • If possible, move away from the site of the hazard to a safe location
      • Do not use elevators
      • Be careful of fallen debris, glass or heavy objects that might be falling
  • Medical Emergency

      • Call 911 immediately to contact University Police and activate Emergency Medical Services
      • Do not attempt to move the victim unless he or she is in danger of further injury
      • Properly trained individuals should begin CPR, if necessary
      • Properly trained individuals should commence first aid, particularly to stop heavy bleeding, while waiting for an ambulance
      • If alcohol poisoning is suspected, keep the person awake, turn person on his or her side and contact University Police at 911
      • Please remember, UCF Health Services cannot deliver emergency care
      • When emergency care is needed, dial 911
  • Violent Crime in Progress

    • If exiting the building IS possible:
      • Exit the building immediately
      • Notify others as you exit the building
      • Be aware of your surroundings
      • Notify University Police at 911 immediately upon reaching a safe location
    • If exiting the building IS NOT possible:
      • Initiate or participate in Department Lockdown Plan
      • If NO plan exists:
        • Go to the nearest room or office
        • Close and lock the doors
        • Turn off lights and silence cell phones
        • Cover all windows, if possible
        • Keep quiet and act as if no one is in the room
        • DO NOT answer the door
        • Notify University Police at 911
  • Utilities

    • In the event of a major utility failure at any time of the day, night, weekend or holiday, call UCF Work Control Center [24 hrs / 7 days a week] at:

       407-823-5223 or contact University Police at 407-823-5555.

      Electrical Outage

      • Evacuate the building if the fire alarm sounds or upon notification by authorized emergency personnel
      • In laboratory buildings, fume hoods do not operate during power outage and most laboratories should not be used until ventilation is properly restored

      Gas Leak/Unusual Odors

      • Cease all operations immediately
      • Do not use cell phones or other electronic equipment
      • Do not switch lights on or off
      • Evacuate as soon as possible and dial 911 from a safe location

      Flooding/Plumbing Failure

      • Stop using all electrical equipment
      • Avoid contact with the water
      • Evacuate the building and call Work Control Center
  • Evacuation

    • Building Evacuation Procedures:

      • Leave building immediately when an alarm sounds or if you are instructed to do so by authorized emergency personnel
      • Notify others on your way out
      • Turn off equipment
      • Secure hazardous operations, if possible
      • Take important personal items
      • Close doors behind the last person out
      • Walk quickly to the nearest safe exit
      • Do not use elevators, unless authorized emergency personnel tell you to do so
      • Do not re-enter the building until authorized emergency personnel give the “All Clear” signal
      • Report any missing or trapped persons to authorized emergency personnel
      • Move approximately 400 feet away from the building
      • Go to your evacuation meeting site and sign in (Even if you were not in your building when it was evacuated, go to your evacuation meeting site so someone can account for you.)
      • Notify emergency personnel if anyone is waiting for assistance
      • Instructors and supervisors should be proactive and be aware of people who will need assistance

      If you are required to leave the building immediately but are unable to do so (because of a physical disability, injury or obstruction):

      • Go to the nearest area where there are no hazards, such as a stairwell
      • Notify University Police at 911
      • Signal for help by using a bright colored cloth or flashlight at a window for emergency responders, if possible
      • Remain calm, responders will arrive
  • Evacuating Persons With Disabilities

    • Assisting Blind/Visually Impaired:

      • Clearly announce the type of emergency
      • Offer your arm for guidance
      • Tell the person where you are going and alert him/her to obstacles along the way

      Assisting Deaf/Hearing Impaired:

      • Turn lights on and off to gain the person’s attention
      • Indicate directions with gestures or a written note

      Assisting Mobility-Impaired/Wheelchair Users:

      • Seek volunteers to assist students/personnel with physical disabilities to the nearest enclosed stairway or designated areas for rescue assistance
      • One individual should remain with the person(s), if it can be done without  unreasonable personal risk
      • Others should advise emergency personnel of the location so that the evacuation can be completed
  • Harmful Behavior

    • Harmful Behavior can be described as physical harm or threat of physical harm to any persons, including verbal or written abuse, threats, intimidation, coercion and/or conduct that endangers the health, safety or wellbeing of others.

      • Stay calm and unhurried in your response to the person
      • Be empathetic and show your concern
      • Try to sit down with the person, as sitting is a less aggressive posture than standing or moving around
      • Try to position yourself between the person and close to an exit to allow for a quick escape, if necessary
      • Be helpful.  Schedule an appointment for a later time and take notes
      • Provide positive feedback, such as, "We can get this straightened out," or, "I'm glad you're telling me how you feel about this."
      • Stay out of arms’ reach
      • Do not argue, yell or joke
      • Do not touch the person

      If the individual’s level of agitation increases, attempt the following:

      • Leave the scene; notify University Police at 911
      • Alert co-workers by using an agreed-upon code word to indicate trouble
      • Do not allow threatening behavior to go unreported
      • Alert University Police and co-workers immediately after the person leaves
  • Emergency Planning & Training Resources

    • Counseling Center —407-823-2811

      Environmental Health and Safety — 407-823-6300
      Provides resources and training on a variety of topics, including:

      • Biological safety (including needle safety)
      • Chemical safety
      • CPR/First Aid/AED (automated external defibrillator)
      • Environmental safety
      • Fire Safety (including fire extinguisher training, fire drills, ...etc.)
      • Laboratory safety
      • Laser safety
      • Occupational health and safety (including Indoor Air Quality, ergonomics, ...etc.)
      • Radiation safety
      • Risk Management and Insurance programs

      Health Enhancement

      • Alcohol and Other Drug Prevention Programming (AOD) — 407-823-0879
      • Interpersonal Violence Prevention Education — 407-823-2425

      Human Resources Services — 407-823-2771

      • Employee Assistance and Wellness

      Emergency Management — 407-882-7111

      • All Hazards Emergency Planning, Response, and Recovery (Hurricanes, Severe Weather, Fires, Evacuations, etc.)
      • COOP Planning
      • Critical Infrastructure Protection
      • Emergency Exercises (Plan, Organize, and Evaluate)
      • Lockdown and Shelter-In-Place Plans
      • Training (FEMA, DHS, Active Shooter, etc.)
  • Hazardous Materials

    • Placards are posted outside all rooms containing hazardous materials or equipment.

      Chemical Spills

      Detailed safety procedures are in place in all campus laboratories where dangerous materials are used and stored. If you encounter a chemical spill and no trained individuals are in the area:

      • Notify University Police at 911
      • Do not touch the material
      • Isolate the area by cordoning it off or closing doors
      • Notify people in neighboring offices and classrooms
      • Turn off space heaters and extinguish open flames in the area
      • If there are vapors or noxious fumes, evacuate the affected area of the building and do not re-enter the area until authorized emergency personnel give the "All Clear" signal

      Radioactive Materials

      Radioactive materials are utilized in some campus laboratories. Those that might be encountered are considered low-level sources of radiation and pose minimal threat when properly stored and handled. If you encounter what you believe to be radioactive material:

      • Notify University Police at 911
      • Do not touch the material
      • Isolate the area by cordoning it off or closing doors
      • Notify people in neighboring offices and classrooms
  • Mental Health Emergency

    • In the event of overtly harmful behavior constituting an immediate threat to self or others, notify University Police at 911.
    • In non-emergency situations:
      • Refer students to the Counseling and Psychological Services: — 407-823-2811 (After hours, press #5 to be connected to a clinician)
      • Refer faculty and staff to the Employee Assistance Program (Aetna Resources for Living): — 800-272-7252  

    • You may also report concerning behavior about a student to the Office of Student Rights and Responsibilities (OSRR) by completing an incident report form.

    • If the report reaches a threshold of immediate concern or multiple reports of concern from various sources are filed, the OSRR will call a meeting with the student to check on his/her welfare and make a referral to CAPS, if appropriate.

    • Things To Do When Facing An Individual With Mental Health Issues:
      • Express your concerns directly to the individual
      • Make a referral in the presence of the individual and offer to accompany them
      • Watch for changes in behavior:
        • Significant changes in academic or work performance
        • Changes in hygiene, speech, attentiveness or social interaction
        • Excessive drinking or drug use
        • Severe loss of emotional control
        • High levels of irritability
        • Impaired speech or garbled/disjointed thoughts
        • Excessively morbid, violent or depressing themes in written or oral assignments
        • Verbal expressions of suicidal or violent thoughts
  • UCF Alert

    • Outdoor Notification System (Sirens)

      Sirens are located on the UCF main campus
      · Siren tones with Giant Voice will provide instruction for individuals who are outdoors

      Indoor Notification    System (INS)

      UCF buildings with fire voice evacuation systems are equipped with INS
      · Giant Voice will provide instruction for individuals who are in these  buildings

      Text Messaging

      Faculty, staff, and students receive emergency notifications through cellular phones or pagers

      Bulk E-Mail

       All faculy, staff, and students are subscribed

      Emergency Web Site

      UCF Home Page - www.ucf.edu
      · The UCF website is the BEST location to receive updated information  during an emergency event

      UCF Emergency Alert      System (EAS)

      Most University televisions will have scrolling text with emergency            information and notices


      All local news channels will be given information

      Weather Radios

      NOAA Radios are placed throughout the campus

      HEARO Radios

      HEARO Radios are also placed throughout the campus in high-occupancy locations


      WUCF 89.9 FM will be given information

      Social Media

      UCF’s Twitter and Facebook accounts will post critical information regarding the disaster or emergency

      Digital Signage

      Digital signs on campus will display emergency information and notices

      Vehicle Public Address Speakers

      First responder vehicles can communicate emergency information



       IN DANGER—Protect yourself and/or leave the immediate location
      NOT IN DANGER—Lock all doors, and stay away from windows and doors
      ALL CLEAR (given as soon as the campus is safe) - Follow directions given by emergency personnel


      IN DANGER—Seek shelter; DO NOT go outdoors
      NOT IN DANGER—Lock all doors, and stay away from windows and doors
      ALL CLEAR (given as soon as the campus is safe) - Follow directions given by emergency personnel

      Tornado Warning

      Seek shelter immediately in the nearest building away from doors & windows

      Severe Thunderstorm

      Seek shelter immediately in the nearest building away from doors & windows

      All Clear

      UCF has been deemed safe by emergency personnel; follow any directions given by emergency personnel or information posted at WWW.UCF.EDU



       More information at:


  • Weather Emergency

    • Most campus buildings are equipped with a weather radio, which broadcasts news of severe weather and warnings.


      • Follow your building’s Shelter-In-Place Plan
      • Take shelter in a basement or the smallest, most-interior rooms and hallways on the lowest floor
      • Avoid glass-enclosed places or areas with wide-span roofs, such as auditoriums and gymnasiums
      • Crouch down and cover your head


      • Stay away from windows
      • Draw shades or blinds to reduce injury from flying glass
      • Minimize use of electrical equipment

      Weather Closing Information

      • For information regarding weather closing at UCF’s main campus and regional campuses, call the main campus phone line at (407) 823-2000.
      • The UCF Homepage — Refer to the  notice prominently posted on the University homepage at www.ucf.edu
      • Local Media—News of university closings are broadcast via radio and television stations throughout the region.
  • Fire

    • Prior to an emergency, familiarize yourself with exits and fire safety equipment, and designate a meeting spot for your work group for evacuations.

      When an emergency is present:

      • Alert people in the immediate area of the fire and evacuate
      • Confine the fire and secure empty areas by closing doors as you leave
      • Initiate the fire alarm, where available, by activating a manual alarm box
      • Notify University Police at 911,or use an emergency phone to report the location and size of the fire from a safe distance and location (approximately 400 ft. or more from the building)
      • Evacuate the building until authorized emergency personnel give the "All Clear" signal
      • Do not use elevators unless directed to do so by authorized emergency personnel

      If smoke, heat or flames block your exit routes:

      • Stay in the room with the door closed
      • Block the smoke at door cracks and air vents
      • If possible, wet a towel through which to breathe
      • Call 911 to alert authorities of your situation
      • Signal for help by using a bright-colored cloth or flashlight at the window

      Report all fires, even those which have been extinguished, to University Police: 911

      Evacuation Meeting Point:  ____________________________________________

      Nearest Alarm Pull Station: ____________________________________________

      Nearest Fire Extinguisher:  ____________________________________________

      NOTE:  There are different types of fire extinguishers for use on different types of fires.  Familiarize yourself with the types & operation of fire extinguishers in your work area.

  • Suspicious Mail/Packages

    • Suspicious Mail Package
      • Do not use a cell phone, as it can trigger an explosive device
      • Do not touch, taste, or smell the mail/package
      • Do not move, open, cover or interfere with the package
      • Move away from suspicious item(s)
      • Safely evacuate as many people as possible
      • Notify University Police at 911 from a safe location
      • Provide the University Police with a clear description of the suspicious item
      • Follow police instructions
  • Bomb Threat

    • All bomb threats are to be taken seriously. Notify University Police at 911 immediately.

      If you receive a bomb threat by telephone:

      • Remain calm
      • Write down the caller’s exact words
      • Note the time of the call
      • Check for caller ID information
      • Use the form on the right to ascertain information from the caller

         If you received a written bomb threat:

      • Notify University Police at 911 immediately
      • Do a quick visual inspection of your area
      • Do not touch or move any suspicious object
      • Do not use radios, pagers or cell phones, as they can trigger an explosive device
      • If you are told to evacuate the area by authorized emergency personnel, take your notes about the call with you
      • Follow your department’s evacuation procedures
      Bomb Threat Card